| In the five months since Mayor Mike Johnston signed Executive Order 151 to create the Denver Permitting Office (DPO), Director Jill Jennings Golich and her team have been working diligently to develop systems that improve customer service, break down barriers for residents and developers trying to build housing or open businesses in the city, and deliver on the commitment to get submittals completed within 180 days of time in the city’s hands. This newsletter will periodically report out on key innovations and milestones achieved as the DPO coordinates the multi-agency work that goes into development review and permitting in Denver. Read on for the latest . . .
Public dashboard to track 180 days is coming soon. The DPO has created a dashboard to track the 180-day timeline that went into effect May 14, 2025, as part of Executive Order 151. A public facing version for customers to use will be shared in the coming weeks at www.denvergov.org/DPO. In the meantime, if you would like to check on where your project is on the timeline, email dpo@denvergov.org and include the record identification number (such as 2024-LOG-0000001).
Need to get in touch with someone about your project? DPO’s Counter Operations Plan is now in effect. Plan review staff across multiple departments—CPD, the Department of Transportation and Infrastructure (DOTI), the Denver Fire Department (DFD), the Denver Department of Public Health and Environment (DDPHE), and Denver Parks and Recreation (DPR)—are now available on-call in person or virtually Monday through Friday, from 8 a.m. to 4 p.m., at the Webb Municipal Building 2nd floor counter.
Customers are highly encouraged to schedule appointments, which are available for the following city departments.
- Community Planning and Development – In-person and virtual appointments are available Tuesday and Thursday mornings and can be made online for:
- Commercial zoning
- Single and two-unit dwelling (residential) building and zoning
- Permit intake/E-Permits assistance
- Commercial/Solar PV electrical
- Commercial & Multi-family architectural, structural, access control & townhomes
- Commercial mechanical and plumbing
- Denver Public Health and Environment – The Public Health Investigations team is available for virtual appointments Monday through Friday between 8 a.m.- and 2 p.m. To request an appointment, email DPHEplanreview@denvergov.org and include contact information, description of the project, questions needing answered and dates/times available for the appointment.
- Denver Parks and Recreation – The Office of the City Forester offers appointments for development, visit the office’s webpage to contact staff for an appointment.
- Excise and Licenses – Customers are advised to make appointments online for all license transactions. Appointments are available both virtually and in-person.
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